FemmenologyFree guide

Privacy Policy

Last Updated: July 12, 2026

This Privacy Policy explains how Femmenology ("we," "us," or "our") collects, uses, protects, and shares your personal information when you access, use, or purchase our Services through our platform at femmenology.com (the "Platform").

By using our Services, you agree to this Privacy Policy and acknowledge that the third-party infrastructure providers that power our Platform (our "Infrastructure Providers," described in Article V) also process certain data in accordance with their own privacy policies. If you do not agree to this Privacy Policy, you must immediately cease all use of our Services.

ARTICLE I — DATA CONTROLLER

Femmenology is the data controller responsible for your personal information under applicable data protection laws.

Contact Information:

  • Email: hello@femmenology.com
  • Location: Spain

For privacy-related inquiries or to exercise your rights under this Privacy Policy, contact us using the information provided above.

ARTICLE II — INFORMATION WE COLLECT

Section 2.01 — Categories of Personal Information

We collect and process the following categories of personal information:

  • Personal Identification Information, including your name (where provided), email address, and country of residence.
  • Account Information, including login credentials (email and encrypted password), purchase history and transaction records, product access and ownership records, and account creation and last access dates.
  • Payment Information: We do not store, process, or have access to your credit card, debit card, or payment card details. All payment information is processed exclusively and securely by our third-party payment processor. Refer to their privacy policy for information regarding how they handle, store, and protect your payment data.
  • Technical Data, including your Internet Protocol (IP) address, browser type and version, device information, operating system, and general location data.
  • Service Usage Data, including pages viewed, downloads and resource access, opt-in and purchase activity, and questions, feedback, or support inquiries you submit.
  • User-Generated Content, including testimonials, reviews, and feedback you submit, and any images, screenshots, or other media you provide.
  • Communication Data, including emails and messages sent to and received from us, and support communications and correspondence.

Section 2.02 — Methods of Collection

We collect personal information through the following methods:

  • Information you provide directly when opting in, creating an account, making a purchase, or submitting forms
  • Information automatically collected through your use of the Platform and Services
  • Information collected from our Infrastructure Providers, such as our payment processor
  • Information you voluntarily submit through testimonials, reviews, or communications
  • Information collected through cookies and similar technologies

Section 2.03 — Processing by Infrastructure Providers

You acknowledge and agree that our Infrastructure Providers (described in Article V) process certain personal information on our behalf, or in accordance with their own privacy policies, in order to deliver the Platform and Services, including when storing account data and managing authentication, hosting the Platform and providing functionality, storing and delivering files and video content, processing payments, and sending transactional and, where applicable, marketing emails. For complete information regarding each provider's data practices, refer to their respective privacy policies.

ARTICLE III — LEGAL BASIS FOR PROCESSING

Section 3.01 — Legal Grounds for Processing (GDPR Compliance)

We process your personal data based on the following legal grounds as required under the General Data Protection Regulation (GDPR) and applicable data protection laws:

  • Performance of Contract: To deliver the Services you have purchased, provide customer support, manage your account and authentication, process payments, and fulfill our contractual obligations under our Terms & Conditions.
  • Legitimate Interest: To improve our Platform, Services, and user experience; analyze usage patterns; prevent fraud, abuse, and security threats; protect our legal rights and enforce our Terms & Conditions; and develop new features and offerings.
  • Consent: To send marketing communications and promotional materials (you may withdraw consent at any time); use your testimonials, reviews, and user-generated content in marketing materials; and process cookies and tracking technologies beyond essential functionality.
  • Legal Obligation: To comply with legal obligations, including tax reporting and financial record-keeping, responses to lawful requests from governmental authorities, and compliance with data protection and privacy laws.

Section 3.02 — Withdrawal of Consent

Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, contact us at hello@femmenology.com or use the unsubscribe mechanisms provided in our communications.

ARTICLE IV — HOW WE USE YOUR INFORMATION

Section 4.01 — Purposes of Processing

We use your personal information for the following purposes:

  • Service Delivery: Process, fulfill, and deliver purchases and orders; grant and maintain access to your purchased products; deliver content, materials, and resources; and deliver the freebie and any opted-in resources.
  • Customer Support: Respond to inquiries, questions, and support requests; troubleshoot technical issues; and address complaints, disputes, and concerns.
  • Payment Processing: Process transactions securely via our authorized third-party payment processor; handle billing matters in accordance with our policies; and maintain financial records for tax and accounting purposes.
  • Communications: Send service-related notifications, including purchase confirmations, access instructions, and account updates; provide updates regarding content, features, or policy changes; and send marketing emails and promotional materials (only if you have opted in or where we have another lawful basis — you may opt out at any time).
  • Platform Improvement: Analyze usage data and engagement patterns to improve content and features; understand user preferences; optimize performance; and develop and test new features and offerings.
  • Content Creation and Marketing: Use testimonials, reviews, and feedback in marketing materials; feature user-generated content in promotional content (with appropriate disclaimers as required under our Terms & Conditions); and develop marketing materials, sales pages, and promotional content.
  • Legal Compliance and Protection: Comply with legal obligations and governmental requests; enforce our Terms & Conditions; protect against fraud, abuse, and security threats; and resolve disputes and defend our legal rights.

Section 4.02 — Automated Decision-Making

We do not use your personal information for automated decision-making or profiling that produces legal effects or similarly significantly affects you.

ARTICLE V — DATA SHARING & DISCLOSURE

Section 5.01 — General Principle

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for monetary or other valuable consideration.

Section 5.02 — Infrastructure Providers (Subprocessors)

We operate our own Platform, which is powered by third-party Infrastructure Providers (subprocessors). We share personal data with them only to the extent necessary to deliver the Platform and Services, and they are contractually required to protect your data and process it only on our instructions or in accordance with their own privacy policies. Our subprocessors fall into the following categories:

  • Hosting and application infrastructure — hosts the Platform and provides its functionality.
  • Database and account management — stores account data, login credentials, and product access records.
  • File storage and content delivery — stores and serves files, documents, images, and other assets.
  • Video hosting — hosts and delivers video content included in certain products.
  • Payment processing — securely processes card payments and related transaction data. We do not store your card details. Our payment processor is Stripe; refer to Stripe's privacy policy for details of how it handles payment data.
  • Email delivery — delivers transactional emails (such as purchase confirmations, access links, and account notifications) and, where applicable, marketing emails.

We may add, change, or replace Infrastructure Providers at our discretion and will update this Privacy Policy to reflect material changes to the categories of subprocessors we use. If you require the specific identity of a subprocessor for the purpose of exercising your data protection rights, contact us at hello@femmenology.com and we will provide the relevant information.

Section 5.03 — Other Categories of Recipients

In addition to our Infrastructure Providers, we may share your personal data with the following categories of recipients, only to the extent necessary for the purposes described in this Privacy Policy:

  • Other Service Providers: Trusted third-party providers who assist us in delivering and improving Services, including analytics, security, and fraud-prevention services. All such providers are contractually required to protect your data, use it only for specified purposes, comply with applicable data protection laws, and maintain confidentiality.
  • Legal and Regulatory Authorities: We may disclose your personal information to governmental authorities, regulatory bodies, law enforcement, courts, or other third parties when required or permitted by law, including for legal compliance, response to lawful requests or court orders, protection of our legal rights or safety, prevention or investigation of fraud or illegal activity, and enforcement of our Terms & Conditions.
  • Business Transfers: In the event of a merger, acquisition, reorganization, asset sale, or other business transition, your personal information may be transferred to the successor entity as part of the transferred assets. You will be notified of any change in ownership or use of your personal information.
  • Professional Advisors: We may share your personal information with professional advisors, including lawyers, accountants, and auditors, who require access to provide professional services to us.

Section 5.04 — Third-Party Responsibility

We are not responsible for the data protection practices, privacy policies, or security measures of third parties who receive your personal information. We encourage you to review the privacy policies of all third parties before interacting with them or sharing personal information.

ARTICLE VI — INTERNATIONAL DATA TRANSFERS

Section 6.01 — Cross-Border Data Transfers

Femmenology operates internationally and serves customers worldwide. Your personal information may be transferred to, stored, processed, and accessed in countries outside your country of residence, including the United States (certain Infrastructure Providers and payment processors), European Union member states, and other regions where our Infrastructure Providers operate data centers.

Section 6.02 — Data Protection Safeguards

When we transfer personal data internationally, particularly from the European Economic Area (EEA) to countries that do not provide an adequate level of data protection, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions issued by the European Commission, and contractual commitments from service providers to protect your data in accordance with GDPR.

Section 6.03 — Consent to International Transfers

By using our Services or providing personal information to us, you acknowledge and consent to the international transfer of your personal information as described in this Privacy Policy, the processing and storage of your data in countries outside your country of residence, and the safeguards we have implemented to protect your data during international transfers.

ARTICLE VII — TESTIMONIALS & USER-SUBMITTED CONTENT

Section 7.01 — License Grant

By submitting, providing, or sharing testimonials, reviews, success stories, feedback, or any other user-generated content, you grant Femmenology a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable, non-exclusive license to reproduce, adapt, modify, and create derivative works from such content; publish, publicly display, distribute, and disseminate such content; use such content in marketing, promotional, advertising, or educational materials; use such content on websites, landing pages, social media, email campaigns, advertisements, and future products; edit or shorten content for length, clarity, grammar, or formatting without changing substantive meaning; and attribute content to you using your name, image, social media handle, or other identifying information, or use content anonymously, at our sole discretion.

Section 7.02 — Acknowledgment

You acknowledge and agree that this license exists for the full term of any rights that may exist in such materials; once submitted, such content may be used at our sole discretion; this license is irrevocable and cannot be withdrawn or revoked; you cannot request deletion of content once it has been incorporated into our marketing materials or products; previously submitted content may remain in use indefinitely even if you later withdraw consent or close your account; and you represent and warrant that you own all rights to submitted materials and have full authority to grant this license. If you do not agree to grant this license, you must not submit any testimonials, reviews, feedback, or user-generated content to Femmenology.

ARTICLE VIII — DATA SECURITY

Section 8.01 — Security Measures

We implement and maintain administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, destruction, loss, or misuse, including secure data transmission using SSL/TLS encryption; encryption of sensitive data at rest and in transit; secure authentication mechanisms and access controls; security patches, updates, and reviews; secure backup and recovery procedures; access controls limiting who can access personal information; confidentiality obligations for personnel and contractors; and reliance on Infrastructure Providers that maintain secure data centers with restricted access.

Section 8.02 — Limitations of Security

Despite our security measures, no system or data transmission over the internet is entirely secure. We cannot guarantee absolute protection against unauthorized access, data breaches, or security incidents. You acknowledge and accept that data transmission over the internet carries inherent security risks and that any transmission of personal information is at your own risk.

Section 8.03 — Your Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and password; using a strong, unique password; not sharing your account access; logging out when using shared or public devices; and notifying us immediately at hello@femmenology.com if you suspect unauthorized access or a security breach.

ARTICLE IX — DATA RETENTION

Section 9.01 — Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable legal obligations, contractual requirements, or legitimate business needs.

  • Account and Purchase Data: Retained for the duration of your access to Services, and for a period following account closure for financial record-keeping, tax compliance, and legal obligations, as required by applicable law.
  • Payment and Financial Records: Retained as required to comply with tax obligations and financial regulations. Payment processor records are retained according to their own policies.
  • Marketing Communications Data: Retained until you opt out or withdraw consent. After opt-out, your contact information may be retained in a suppression list to honor your request.
  • Testimonials and User-Generated Content: Retained pursuant to the license granted in Article VII and may remain in use in marketing materials even after account closure.
  • Technical and Usage Data: Retained for analytics and improvement purposes and may be anonymized or aggregated and retained for statistical analysis.
  • Legal and Compliance Records: Retained for as long as necessary to comply with legal obligations and for the duration of any legal proceedings, plus applicable limitation periods.

Section 9.02 — Deletion and Anonymization

After applicable retention periods expire, we will securely delete personal information from our systems or anonymize it. When you request account deletion, we remove your account and associated personal data from our active systems, subject to exceptions for data subject to legal holds or ongoing litigation, data required to be retained by law (such as financial and tax records), backup copies (deleted in accordance with backup retention schedules), and anonymized or aggregated data that no longer identifies you.

Section 9.03 — Third-Party Retention

Our Infrastructure Providers and other third-party providers may retain personal data according to their own retention policies and legal obligations. For information about a provider's retention, refer to their privacy policy.

ARTICLE X — YOUR PRIVACY RIGHTS

Section 10.01 — General Rights

Subject to applicable law, you have the following rights regarding your personal information:

  • Right to Access: Request access to and a copy of the personal data we hold about you, and information about how we collect, use, share, and store it.
  • Right to Correction: Request correction of inaccurate, incomplete, or outdated personal data.
  • Right to Deletion: Request deletion of your personal data in certain circumstances, subject to legal, tax, or financial record-keeping obligations; ongoing legal proceedings; legitimate business needs including fraud prevention; the license granted for testimonials and user-generated content (Article VII); and technical limitations in backup systems.
  • Right to Object: Object to processing based on legitimate interests, and object to processing for direct marketing purposes at any time.
  • Right to Restrict Processing: Request temporary restriction of processing in certain circumstances, such as where you contest the accuracy of the data.
  • Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format, and transmit it to another provider where technically feasible.
  • Right to Withdraw Consent: Withdraw consent for processing based on consent at any time, including unsubscribing from marketing communications.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

Section 10.02 — Rights for European Union Residents (GDPR)

If you are located in the European Union, European Economic Area, United Kingdom, or Switzerland, you have all rights described above and the right to lodge a complaint with a supervisory authority in your country of residence. Spain's Data Protection Authority is the Agencia Española de Protección de Datos (AEPD), www.aepd.es. Residents of other EU/EEA countries may contact their local supervisory authority.

Section 10.03 — Rights for California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect and how we use and share it; the right to request deletion of personal information (subject to legal exceptions); the right to opt out of the sale of personal information (we do not sell your personal information); and the right to non-discrimination for exercising your rights.

Section 10.04 — Exercising Your Rights

To exercise any of these rights, contact us at hello@femmenology.com with the subject line "Privacy Rights Request." Include your name, the email address associated with your account, and details of your request. To protect your privacy, we may need to verify your identity before processing your request. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days, or as required by applicable law. We do not charge a fee for processing requests unless they are manifestly unfounded, excessive, or repetitive.

ARTICLE XI — CHILDREN'S PRIVACY

Our Services are intended exclusively for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction, whichever is higher. We do not knowingly collect, process, or store personal information from individuals under eighteen (18). If you are under eighteen (18), you are prohibited from purchasing our Services, creating an account, or submitting any personal information to us.

If you are a parent or legal guardian and believe your child under eighteen (18) has provided personal information to us without your consent, contact us immediately at hello@femmenology.com. If we become aware that we have inadvertently collected personal information from a child under eighteen (18) without verified parental consent, we will take immediate steps to delete that information and terminate any associated account.

ARTICLE XII — MARKETING COMMUNICATIONS

Section 12.01 — Service-Related Communications

We will send you service-related communications necessary to deliver our Services and fulfill our contractual obligations, including purchase confirmations and receipts, access instructions, account and security notifications, and responses to your inquiries. You cannot opt out of service-related communications while actively using our Services, as these are essential to the performance of our contract.

Section 12.02 — Marketing Communications

We will send marketing communications and promotional materials only if you have explicitly opted in, or we have another lawful basis under applicable law. Marketing communications may include promotional offers, new product announcements, educational content, newsletters, and surveys.

Section 12.03 — Opt-Out and Unsubscribe

You may opt out of marketing communications at any time by clicking the "unsubscribe" link at the bottom of any marketing email or contacting us at hello@femmenology.com with "Unsubscribe" in the subject line. After you opt out, we will process your request promptly; you will cease receiving marketing communications; you will continue to receive service-related communications; and your email address will be added to our suppression list. Opting out of marketing communications does not affect service-related communications or your obligations under the Terms & Conditions.

ARTICLE XIII — COOKIES & TRACKING TECHNOLOGIES

Section 13.01 — Use of Cookies

Our Platform and our Infrastructure Providers use cookies and similar technologies to provide functionality, analyze usage, improve performance, and enhance user experience. A "cookie" is a small text file stored on your device by your web browser.

Section 13.02 — Types of Cookies

  • Essential Cookies: Required for basic Platform functionality, including authentication, session management, security, and the purchase process. These cannot be disabled without impairing your ability to use the Services.
  • Performance and Analytics Cookies: Used to understand how visitors use our Platform, which pages are popular, and how users navigate content, so we can improve the Platform.
  • Functionality Cookies: Used to remember your preferences and settings.

Section 13.03 — Managing Cookies

You can control and manage cookies through your browser settings, including viewing, blocking, or deleting cookies. Disabling or blocking cookies may prevent you from accessing certain features, require repeated logins, or affect Platform performance. Essential cookies cannot be disabled without impairing functionality.

Section 13.04 — Do Not Track Signals

Where technically supported, our analytics honor browser "Do Not Track" (DNT) signals. There is no industry consensus on how to interpret DNT signals, and practices may vary across the technologies we use.

ARTICLE XIV — THIRD-PARTY LINKS

Our Platform, emails, and communications may contain links to third-party websites, services, or resources, including payment processors and social media platforms. These links are provided for convenience only. We are not responsible for the content, accuracy, privacy practices, or security of third-party websites, and the inclusion of any link does not imply endorsement. Before sharing personal information with any third-party website, you should review their privacy policy and terms of service. You access third-party websites at your own risk.

ARTICLE XV — DATA BREACH NOTIFICATION

In the event of a data breach or security incident that may pose a risk to your rights, freedoms, or privacy, we will promptly investigate to assess its nature, scope, and severity; take immediate steps to contain and remediate the breach; and cooperate with authorities as appropriate.

If a breach is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay via the email address associated with your account. Where required by applicable law, we will report data breaches to relevant supervisory authorities without undue delay and, where feasible, within seventy-two (72) hours of becoming aware of the breach. For breaches affecting EU residents, we will notify Spain's data protection authority (AEPD) and other relevant supervisory authorities as required.

ARTICLE XVI — UPDATES TO THIS PRIVACY POLICY

We reserve the right to update, modify, or revise this Privacy Policy at any time. Changes may reflect changes in our data practices, new features or Services, changes in applicable laws, changes in our subprocessors, or security enhancements.

When we make material changes, we will update the "Last Updated" date at the top, post the revised Privacy Policy on our Platform, and, at our discretion, notify you via email. It is your responsibility to review this Privacy Policy periodically. Continued use of our Services after changes are posted constitutes your acceptance of the revised Privacy Policy. Where applicable law requires your explicit consent for material changes to data processing practices, we will obtain your consent before implementing such changes.

ARTICLE XVII — CONTACT INFORMATION

For questions, concerns, requests, or complaints regarding this Privacy Policy, our data practices, or your privacy rights, contact us at:

Femmenology Email: hello@femmenology.com Subject Line: Privacy Inquiry

We will acknowledge receipt of your inquiry within five (5) business days and provide a substantive response within thirty (30) days, or as required by applicable law.

If you are located in the European Union or European Economic Area and believe your privacy rights have been violated, you have the right to lodge a complaint with your local supervisory authority. Spain's Data Protection Authority is the Agencia Española de Protección de Datos (AEPD), www.aepd.es.

Femmenology

Contact: hello@femmenology.com